Accessibility Statement

Introduction

At RURALMED S.L., we are committed to universal digital accessibility, continuously working to ensure that our digital assets are usable by all people, regardless of their abilities, age, or personal circumstances.

Our Accessibility Statement is based on the latest version of the harmonized European technical standard EN 301 549, which is the European standard for digital accessibility, approved by the European Commission. This standard defines the accessibility requirements for technological products and services.

The scope of this statement includes the Web Digital Asset https://166.p.syniva.es, excluding embedded content from external domains. However, RURALMED S.L. and its external suppliers maintain an active commitment to improve the accessibility of external content included in its Digital Assets, with the aim of ensuring the most inclusive digital experience possible.

Our goal is to continuously monitor and correct potential digital accessibility barriers, in order to provide an inclusive and obstacle-free experience for all users.

Beyond regulatory compliance, RURALMED S.L. aspires to exceed legal requirements in digital accessibility. Our commitment is to achieve the highest standards of accessibility, with the goal of meeting AAA level criteria, continuously improving the usability of our digital products, and obtaining certifications that endorse our excellence in accessibility.

To achieve this ambitious goal, we have implemented a comprehensive digital accessibility service (S.I.A.) by developing corrective measures. We will implement comprehensive corrective measures that include specialized training for our teams, systems for evaluating and continuously improving accessibility, and proactive actions on both our websites and our mobile applications, with the ultimate purpose of ensuring a truly universal and inclusive digital experience.

Adopted Criteria

RURALMED S.L. follows the EN 301 549 standard to guarantee the digital accessibility of its Digital Assets. Some of the functionalities implemented to improve content accessibility are:

  • (7.1.1) Use video players that have an operating mode that allows displaying existing subtitles.

  • (7.2.1) Use video players that have a mode to select and play available audio descriptions.

  • (9.1.1.1) A thorough review of all significant images is being carried out to ensure they have appropriate alternative texts (alt), ensuring that visual information is also accessible to people with visual disabilities.

  • (9.1.2.1) Audio-only or visual-only resources are being evaluated to verify that they have equivalent textual alternatives, such as transcripts or detailed descriptions.

  • (9.1.2.2) The existence of accurate subtitles in recorded videos is being validated, including not only dialogue but also contextual sounds such as music, effects, or laughter.

  • (9.1.2.5) Alternative versions of videos with integrated audio description are being prepared, or a second channel is offered that allows its activation, expanding the accessibility of audiovisual content.

  • (9.1.3.1) Structural elements such as headings, field groupings, lists, and tables are being audited to verify that visual relationships are also correctly reflected in the code.

  • (9.1.3.2) Different presentations of content are being reviewed to ensure that the reading order maintains its logical coherence, regardless of the device or format used.

  • (9.1.3.5) Appropriate autocomplete attributes are being incorporated in forms to improve the user experience, especially on mobile devices or in assisted access contexts.

  • (9.1.4.3) Automatic and manual tools are being used to verify that the contrast between text and background meets the minimum requirements to ensure readability.

  • (9.1.4.4) It is being verified that content can be enlarged up to 200% using browser functions without loss of functionality or information clipping.

  • (9.1.4.10) All designs are being validated to ensure that content correctly adapts to resizing on small screens without the need for horizontal scrolling.

  • (9.2.1.1) The development team is adapting all interactive components to ensure their full functionality via keyboard, thus allowing navigation without the need for a mouse.

  • (9.2.2.2) All automatically moving elements are being audited to verify that they have accessible and visible pause or close mechanisms.

  • (9.2.4.1) Mechanisms that allow users to skip repetitive blocks such as menus are being incorporated, facilitating direct access to main content.

  • (9.2.4.2) Page titles are being reviewed to ensure they clearly describe the content and improve orientation within the site.

  • (9.2.4.3) It is being verified that the tab order is logical and coherent, allowing sequential navigation that does not alter meaning or operation.

  • (9.2.4.4) The wording of link texts is being reinforced to make them more descriptive by themselves and understandable without additional context.

  • (9.2.4.7) All interactive elements are being reviewed to ensure that keyboard focus is always visible through clear and contrasting styles.

  • (9.3.1.2) Lang attributes are being added to content fragments that are in a language different from the main one, ensuring correct pronunciation by multilingual screen readers.

  • (9.3.2.1) All interactive elements that receive focus are being reviewed to ensure they do not cause unexpected context changes without prior notice.

  • (9.3.3.2) All forms are being reviewed to ensure that each field has a clear label or instruction about its purpose.

  • (9.4.1.2) Work is being done to improve the semantic accessibility of all custom components, ensuring they correctly communicate their role, state, and value to assistive technologies.

  • (9.4.1.3) The use of ARIA roles and accessible attributes is being properly implemented so that dynamic messages (such as errors, confirmations, or alerts) are detected and announced by screen readers.

  • (9.6) The five WCAG level AA compliance principles are being guaranteed, ensuring that the pages, processes, and technologies used do not interfere with the overall accessibility of the content.

  • (12.2.4) Documentation provided by support services is in an accessible format

  • (10.1.1.1) Images present in non-web documents are tagged or have a textual alternative.

  • (10.1.3.1) In documents, the information, structure, and relationships are determined by software or have an alternative such as text.

  • (10.1.4.1) Verify that in documents, color has not been used as the only visual means to convey information, indicate an action, provoke a response, or distinguish a visual element.

  • (10.1.4.3) In documents, the contrast ratio in text or images is at least 4.5:1.

  • (10.2.4.2) Documents have the page title identified.

Preparation of this accessibility statement

This statement was prepared on 24/07/2025.

The method used to prepare the statement was a manual review, based on the requirements of the EN 301 549 standard, carried out by Everycode S.L. on 03/07/2025.

Everycode S.L. has an independent inspection unit accredited by ENAC (National Accreditation Entity) according to the requirements set out in the ISO/IEC 17020 standard, for website and mobile application inspection activities under the EN 301 549 standard.

Last statement review: 24/07/2025

Observations and contact information

We value your active participation in the continuous improvement of our digital accessibility. If you wish to make suggestions, report incidents, or request information about the accessibility of our website, you can contact us through the following channels:

● Email: [email protected]

● Form link: https://166.p.syniva.es/int/contact

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